Return Policy

Return Policy

30-Day Return Policy

At AUTOKTOOL INC, we want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return within 30 days of the purchase date.

Return Eligibility

To qualify for a return:

The return request must be made within 30 days of purchase.
The product must be unused, uninstalled, and in its original condition.
All original packaging, accessories, manuals, and included parts must be returned with the product.
The item must not show signs of use, damage, or modification.

Products that have been installed, used, altered, or damaged after delivery are not eligible for return unless covered by warranty.

Return Authorization

Before returning any item, you must contact our customer support team to obtain a Return Merchandise Authorization (RMA). Returns sent without prior authorization may not be accepted.

Return Shipping

Unless the return is due to our error or a damaged/defective product, the customer is responsible for all return shipping costs. Returned items must be securely packaged to prevent damage during transit.

Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Original shipping charges (if applicable) are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong product, please contact us immediately. We will work quickly to resolve the issue at no additional cost to you.

Non-Returnable Items

The following items cannot be returned:

Products returned after 30 days from the purchase date.
Used, installed, modified, or damaged products (unless covered by warranty).
Clearance or final sale items (if marked as non-returnable).

AUTOKTOOL INC

77901 4TH ST N, STE 300ST. PETERSBURG, FL 33702

Email: contact@ktoolequipment.com

Customer Support: (805) 380-8880